Covid19 Dental Practice Updates

Emergency Dental Care

Our dental practice is remaining open for emergencies only, when calling if you can leave a voice message we will be in touch asap.

During this crisis, your dental health is still important and we are here with you to assist in helping where possible.

Below is a list of FAQs from the Australian Dental Association to help further understand Dentistry during the Covid19 crisis.

Is it safe to visit the dentist?

Australian dental practitioners have the highest infection control standards in the world and the safety of their patients and their teams is a cornerstone of Australian dental practice. Dentists are now at ‘Level 3’ restrictions; this means they are only treating emergency patients. This is because some non-essential dental work can create aerosols (fluid droplets) which may be concerning to the dental team. Where appropriate, dentists may also take extra precautions, and if required you will be advised of these.

Can I see my dentist in an emergency?

Yes, you can see a dentist if you have a genuine dental emergency such as knocking out a tooth, severe and constant pain, significant bleeding, or swelling of the head or neck. If you’re not sure whether you have a dental emergency it’s best to call your dentist or you can find a dental practice that is open here.
Please be understanding if your situation is not deemed an emergency and your treatment is deferred, as this is a decision that has been made to ensure the safety of the broader community.

What is a dental emergency?

A dental emergency is a situation that requires immediate treatment. It may involve conditions that cause severe pain, infection or directly affect your health. This can include:

  • Swelling affecting your mouth, face and/or neck.
  • Difficulty opening your mouth, swallowing or breathing (unrelated to COVID-19).
  • Damage to your mouth or jaw following an accident or injury causing loss of a tooth or teeth being moved from their original position in the mouth.
  • Severe dental pain that is affecting your sleep and/or does not subside with use of pain-relief medications.
  • Tooth fracture where the nerve inside the tooth becomes exposed (which may or may not include bleeding).
  • Ulcers present in the mouth for 3 weeks or longer.
  • Wire or bracket fractures in orthodontic patients.
  • Uncontrolled bleeding post-oral surgery.
  • Patients referred by a doctor for medically necessary dental care or for urgent dental care prior to surgery that cannot be delayed.
  • Treatment of a dental condition that can directly affect your health, for example, remove of an oral cancer lesion from inside the mouth.

What should I expect if I do see my dentist?

During the COVID-19 pandemic, additional steps are being made to stop the spread of the virus. You might see an empty waiting room and be asked to wash your hands or use hand sanitiser as you enter the practice. Your dentist will ask you to do a mouthwash prior to treatment and will likely use a ‘rubber dam’ to perform any emergency treatment. All of these measures are designed to minimise any risk to you and to the practice team.

Can I be treated for a dental emergency if I have COVID-19?

If you need urgent dental care and think you may have COVID-19, it’s important to call your dentist or find a dentist near you and discuss your situation.

If you have a dental emergency and have been diagnosed with COVID-19, dental treatment is available as an in-patient or within a hospital setting by appropriately trained and credentials dental personnel.

What should I do if I’m half way through my treatment?

If your treatment has already begun and you are scheduled to have it finished, you should contact your dentist to discuss whether it’s safe to defer the treatment. If your treatment cannot be deferred, your dentist will complete the work taking extra precautions or refer you to someone who is able to complete it.

When will dental practices open again?

It’s impossible to say when things will return to normal and you will be able to visit your dentist for your usual check-up. Once your usual dental practice opens and is able to treat you, they should be in contact to schedule an appointment.